Privacy Policy

Yuvi Jewels ("we", "us", "our") is operated by Amit Kumar Singh, trading as Ferotima Pvt. Ltd. (GSTIN: 09DBTPS0902N1ZX). This policy explains what information we collect when you use yuvijewels.com and how we use it.

Information We Collect
- Account details: name, email, phone number, password (stored securely, never in plain text)
- Order details: shipping address, items purchased, personalisation details (names to be engraved), payment method
- Payment information: we do not store your card, UPI, or banking details — payments are processed directly by Cashfree, our payment partner, under their own security standards
- Usage information: pages viewed, cart activity, and similar data used to keep the store working correctly and to understand what's popular

How We Use Your Information
- To process and deliver your orders, including sharing your shipping details with our delivery partner, Shiprocket
- To send order confirmations, shipping updates, and — only if you don't complete a purchase — a reminder email
- To respond to your questions and support requests
- To improve the site and prevent fraud or abuse

Sharing Your Information
We share your information only with the service providers needed to run the store: Cashfree (payments), Shiprocket (delivery), and our email service provider (order and account emails). We do not sell your personal information to anyone.

Cookies
We use cookies to keep you logged in, remember your cart, and understand site usage. You can disable cookies in your browser, though parts of the site (like checkout) may not work correctly without them.

Your Rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete your account, by emailing hello@yuvijewels.com.

Data Security
We take reasonable technical measures (password hashing, encrypted connections) to protect your information. No online system is 100% secure, but we take this seriously.

Contact Us
Questions about this policy can be sent to hello@yuvijewels.com or via WhatsApp using the contact button on this site.

This policy may be updated from time to time; the latest version is always available at this page.